Admin Services Specialist

About the role

The Admin Services Specialist supports ZATCA’s daily operations by managing communications, visitor services, and office logistics. Working under minimal supervision, the role ensures a professional environment for staff and guests.

Key responsibilities

• Answer and transfer incoming calls using the PBX system.
• Reserve and set up rooms for meetings, trainings, and conferences.
• Maintain a clean and welcoming reception area and coordinate visitor access.
• Provide office supplies and equipment to staff, and manage space allocation for new joiners.
• Record, sort, and dispatch incoming and outgoing correspondence and courier packages.
• Implement digitization and archiving of correspondence.
• Update employee extensions and mobile numbers in the central database.
• Coordinate with drivers and mail services for outbound deliveries.
• Follow all relevant policies, procedures, and SOPs, and escalate complex issues as needed.

Required profile

• Minimum of 2 years of relevant administrative experience.
• Bachelor’s degree in Business Administration, Public Administration, Office Management, or an equivalent field.

Required skills

• Proficiency in operating a PBX/switchboard system.

What we offer

• Opportunity to work in a reputable government authority.
• Professional development within a structured environment.