Operations Center Operator

About the role

The Operations Center Operator will support the Transmission Systems Division by managing shift schedules, monitoring pipelines, and consolidating operational reports. This role ensures the water transmission system runs efficiently and complies with all relevant regulations.

Key responsibilities

• Develop daily shift operation schedules based on demand forecasts, system capacity and maintenance plans.
• Monitor pipelines, perform capacity‑gap analysis and allocate internal or external resources accordingly.
• Investigate encroachments, shutdowns and performance variances, and implement mitigation actions.
• Coordinate activities between the Central Control Room (CCR) and Local Control Rooms (LCR) to maintain seamless operations.
• Consolidate operation, accident and shutdown reports, analysing schedule efficiency and performance.
• Assess water quality, cooling systems and pump oil systems to identify gaps and recommend improvements.
• Compare forecasted versus actual water consumption, produce lessons‑learned reports and support next‑year forecasting.
• Assist in planning and designing rehabilitation and replacement projects for transmission equipment.
• Resolve complex issues escalated from CCR or LCR without interrupting operations.

Required profile

• Diploma or degree in a technical field.
• 0‑3 years of relevant experience in operations, maintenance or water transmission.
• Understanding of health, safety, security, risk and cybersecurity requirements.

Required skills

• Pipeline monitoring
• Capacity‑gap analysis
• Operational reporting
• Water quality assessment