Senior Quality Assurance Specialist – Cement Industry

About the role

The Senior Quality Assurance Specialist ensures that all Operational Excellence (OPEX) processes, procedures and documentation meet ISO 9001 and other quality standards. The role drives process improvements, validates new procedures and integrates changes into the company’s Quality Management System.

Key responsibilities

• Review and approve OPEX procedures for ISO 9001 compliance, ensuring proper document structure and traceability.
• Define stage‑gate acceptance criteria, review deliverables and flag deviations.
• Conduct internal audits, Gemba walks and non‑conformance assessments; develop corrective action plans.
• Prepare audit‑ready evidence packages for internal and external reviews.
• Monitor compliance KPIs, identify systemic gaps and report findings to management.
• Analyze end‑to‑end business processes, apply BPM methodologies and use Process Mining tools to pinpoint inefficiencies.
• Collaborate with ERP and business teams to align processes with SAP or Oracle systems.

Required profile

• Bachelor’s degree in Quality Assurance, Engineering or a related field.
• 5–7 years of QA, quality management or process improvement experience, preferably in the cement or heavy‑industry sector.
• Strong knowledge of ISO 9001 and Quality Management Systems.
• Proven experience in internal/external audits, document control and CAPA management.
• Hands‑on experience with Business Process Management and Process Mining tools.

Required skills

• ISO 9001
• Quality Management Systems
• Process Mining (e.g., Celonis)
• SAP
• Oracle
• Business Process Management (BPM)