Telesales Specialist

About the role

Rwaj is a live shopping and social marketplace focused on the Middle East. We are seeking a part‑time Telesales Specialist to expand our seller network by contacting, qualifying and onboarding new merchants.

Key responsibilities

• Reach out to potential sellers via phone, WhatsApp and other approved channels.
• Present Rwaj’s value proposition clearly and professionally.
• Qualify leads based on business type, product quality, readiness and sales potential.
• Convert qualified leads into registered and onboarded sellers.
• Maintain consistent follow‑up until onboarding steps are completed.
• Coordinate with the Seller Success Manager to support activation.
• Track leads, follow‑ups and conversions in a clear pipeline.
• Provide daily or weekly progress reports based on agreed KPIs.
• Share feedback on seller objections, market response and conversion quality.

Required profile

• Proven experience in telesales, outbound sales or business development, preferably with merchants, online sellers or small businesses.
• Excellent Arabic communication skills; good English is a plus.
• Strong persuasion, follow‑up and closing abilities.
• Comfortable working with targets and performance‑based compensation.
• Ability to work independently and report clearly.

Required skills

• Experience using CRM tools.

What we offer

• Flexible part‑time schedule with weekly activity targets.
• Remote or hybrid work arrangement depending on location.
• Performance‑based compensation tied to seller acquisition and activation KPIs, with potential bonuses.