Community Manager
Kerten Hospitality · Djeddah
وصف الوظيفة
We are seeking a dynamic Community Manager to build, engage, and grow the community of guests, residents, members, and local partners at The House Hotel Jeddah, fostering brand loyalty and a strong sense of belonging.
Key responsibilities
- Build, engage, and grow the hotel's community of guests, residents, members, and local partners.
- Plan and deliver a regular calendar of events, activations, workshops, and social programming that reflects the brand identity.
- Develop and manage partnerships with local businesses, artists, influencers, and cultural organisations.
- Manage the hotel's social media channels and community platforms, creating engaging content and responding to comments, messages, and reviews.
- Gather and analyse community feedback, engagement metrics, and event performance to continuously improve programming.
- Collaborate with Marketing, Sales, Food & Beverage, and Front Office teams to align initiatives with commercial goals.
- Manage the community and events budget, ensuring cost control and clear ROI.
- Support pre‑opening or seasonal ramp‑up activities, building early community awareness and establishing local partnerships.
Required profile
- Bachelor's degree in Marketing, Communications, Hospitality Management, or a related field (or equivalent experience).
- At least 5 years of experience in community management, events, or brand engagement, with a minimum of 2 years in a managerial or supervisory role.
- Strong event planning and execution skills with a creative approach to programming.
- Excellent networking, relationship‑building, and interpersonal skills.
- Fluent in English; Arabic is an advantage.
Required skills
- Microsoft Office
- Social media management tools
- Canva (basic design/content creation)
What we offer
- Competitive compensation package tailored to experience.
- Career growth opportunities within a dynamic organisation.
- Inclusive, vibrant workplace that encourages collaboration.
- Shared purpose working with passionate people who live the company values.
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Kerten Hospitality
Djeddah
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