Front Desk Receptionist

About the role

Enter and retrieve information in computer databases, handle guest inquiries, and support front‑desk operations for Marriott in Saudi Arabia.

Key responsibilities

• Enter and retrieve information in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer guest inquiries.
• Transmit information or documents via computer, mail, or facsimile machine.
• Operate standard office equipment other than computers.
• Prepare letters, memos, and other documents using word‑processing, spreadsheet, database, or presentation software.
• Handle incoming and outgoing mail, including date‑stamping and distribution.
• Create and maintain computer‑ and paper‑based filing systems for records, reports, and documents.
• Compile, copy, sort, and file records of office activities and business transactions.
• Enter and locate work‑related information using computers and/or point‑of‑sale systems.
• Follow company policies, maintain a clean professional appearance, and protect company assets.
• Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities, and thank guests sincerely.
• Communicate clearly, prepare and review written documents accurately, and answer telephones with proper etiquette.
• Develop positive working relationships, support team goals, and respond to employee concerns.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform other reasonable duties as requested by supervisors.

Required profile

• Maintain confidentiality of proprietary information.
• Present a clean and professional appearance.
• Ability to assist guests with disabilities.
• Strong communication and telephone etiquette.
• Team‑oriented attitude and willingness to support colleagues.
• Physical ability to lift and move items up to 10 pounds.