Sales Coordinator

About the role

We are seeking an experienced Hire Desk / Sales Coordinator to join our equipment rental team in Saudi Arabia. The role will manage customer enquiries, rental sales, hire administration, fleet coordination, deliveries, collections and provide customer support.

Key responsibilities

• Act as the first point of contact for customers via phone, email and online platforms, handling equipment rental enquiries.
• Prepare, send and follow up on quotations, converting enquiries into confirmed hires and identifying opportunities for extensions.
• Manage the full on‑hire and off‑hire process, monitor fleet availability and maximize equipment utilisation.
• Coordinate deliveries, collections and job‑to‑job transfers with transport teams, external providers and the workshop.
• Oversee pre‑delivery inspections and equipment preparation.
• Provide customer and breakdown support, updating customers and liaising with the engineering team for quick resolution.
• Maintain accurate hire, customer and fleet records, process rental documentation, invoices and damage/loss charges.
• Ensure equipment meets inspection, safety and certification standards and verify operator licences where applicable.

Required profile

• Bachelor’s degree in Business Administration, Sales, Logistics, Supply Chain Management or a related field.
• Previous experience in equipment rental, plant hire, powered access, tool hire, material handling or a similar environment.

Required skills

• Telehandlers
• Boom lifts
• Scissor lifts
• Hire management system
• CRM
• Microsoft Office