Senior Sales Operation Analyst

About the role

The Senior Sales Operation Analyst will lead the management of enterprise account sales partners, ensuring alignment with STC’s strategic objectives. This role combines partner relationship management, operational support, and performance monitoring to drive sales effectiveness across the telecom network.

Key responsibilities

• Manage end‑to‑end relationships with Enterprise Accounts sales partners.
• Execute strategies, plans and initiatives across partner channels.
• Coordinate joint plans with partners to improve sales effectiveness.
• Participate in developing and renewing partner contracts and commission schemes.
• Provide training and ongoing support to enable partners to sell STC’s brand and product line.
• Deliver day‑to‑day operational support and logistical follow‑up for partners.
• Set sales targets, monitor performance and report results.
• Identify operational issues and propose corrective actions.
• Manage wholesale agreements on SIM cards and devices, including settlements.
• Collect forecast inputs from resellers and feed demand management teams.

Required profile

• Bachelor’s or Master’s degree in Business Administration, Marketing, MIS or a related field.

Required skills