Account Manager - Jeddah

About the role

Hungerstation, part of the Delivery Hero Group, is looking for an Account Manager based in Jeddah. The role is the main point of contact for customer account management, focused on building long-term client relationships, negotiating contracts and growing business with existing clients.

Key responsibilities

• Serve as the lead point of contact for all customer account management matters and build strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximise profits, and develop trusted advisory relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure solutions are delivered on time and to customer needs, and forecast and track key account metrics such as quarterly sales results and annual forecasts.
• Develop new business with existing clients, prepare account status reports and collaborate with the sales team to grow opportunities in the territory.
• Communicate the progress of monthly and quarterly initiatives to internal and external stakeholders and handle challenging client requests or escalations.
• Follow policies and procedures consistently, promote adherence to them internally, and contribute to process improvements and accurate reporting.

Required profile

• 2 years of relevant experience.
• Bachelor's degree in a relevant field; a Master's degree is preferred.