Customer Service Representative – Recruitment Day

About the role

Join Tabby’s fast‑growing fintech team as a Customer Service Representative. You will work on‑site in Riyadh, providing bilingual support to millions of users through phone, chat and email. The role is full‑time and includes participation in a recruitment open day where walk‑in interviews are welcome.

Key responsibilities

• Assist customers in Arabic and English via phone, chat and email.
• Answer queries, resolve issues and ensure a positive customer experience.
• Follow established guidelines and use internal tools to deliver accurate and timely solutions.
• Maintain documentation of interactions according to company standards.

Required profile

• Saudi national.
• Fluent in written and spoken Arabic and English (minimum B2 level in English).
• Willingness to work 24/7 rotational shifts from the office.
• Calm under pressure, quick learner and committed to delivering quality service.

Required skills

• Proficiency in Arabic and English communication.

What we offer

• Competitive monthly salary (SAR 6,000‑7,500).
• Full‑time, permanent employment.
• Training, tools and support to grow within a dynamic fintech environment.
• Opportunity to work with a leading brand serving millions across the GCC.