Cluster Receiving Clerk

About the role

The Cluster Receiving Clerk ensures that all goods delivered to the IHG hotel cluster are received, inspected, recorded and distributed accurately. The role supports purchasing, finance, stores and operational departments to maintain a controlled and efficient receiving process.

Key responsibilities

• Receive deliveries in line with approved purchase orders and verify quantities, descriptions, brands and specifications.
• Inspect quality, condition, freshness, expiry dates and packaging of food, beverage, housekeeping and engineering supplies.
• Prepare Goods Received Notes (GRNs) and enter received items into the hotel inventory system.
• Report and document any discrepancies, damaged or non‑conforming items and coordinate returns.
• Maintain accurate receiving records for audit and financial control.
• Monitor temperature‑sensitive deliveries and ensure compliance with food safety standards.

Required profile

• Minimum of 1 month experience in receiving, inventory control or a related hospitality function.
• Ability to work accurately under pressure and follow documented procedures.
• Attention to detail for quality and quantity verification.

Required skills

• Inventory Systems
• Food Safety
• Receiving Records
• HACCP
• Microsoft Office
• Excel